RPA Implementation and Operations
Manag-E Nordic AS is a long-standing partner of Micro Focus for a number of software solutions in the ITOM, ITSM and ESM markets. Historically, Manag-E’s role has been as reseller of licenses, provider of first and second-line support services, and as a consultant for implementation, use and optimization of the products. Today, Manag-E is also a SaaS-provider for certain solutions, especially in the ESM and ITSM areas.
For Robotic Process Automation (RPA) Manag-E provides both the software licenses (Micro Focus RPA), helps design and develop the automation use cases for the customer, implements these and can take care of day to day operation of RPA in the customer’s data center (on-premise) or in Manag-E’s data center, as a customer-specific hosted solution. Manag-E can remotely manage and monitor an on-premise RPA implementation if required by the customer.
Irrespective of the delivery model, Manag-E also offers consulting services, including service design, configuration, implementation and integration. Manag-E also offers training and education services, via the internet as e-learning or as classroom training.
A typical Manag-E run RPA project starts out with a Proof of Concept, where one or two use cases are implemented. This is done without the need for the customer to pay for any licenses, and therefore get an evaluation of the possible ROI for using RPA at a limited cost. License purchases are therefore not due until RPA is released into actual production.
For more information on Manag-E RPA offerings, or any other of our services and products, contact Manag-E Sales.